Corrections

Email hello@valiancelabs.com or use our contact page. To help us check it quickly, include:

• the page, and the sentence, figure or table row you think is wrong;
• what you believe is correct;
• a source for it if you have one, such as the platform's help page, a government page or your own pay statement.

1. We check the claim against the source the page cites, and against any source you sent.
2. We aim to reply within 5 business days, whether or not we change the page.
3. If we got it wrong, we fix it and add a dated note to the page saying what changed.

A fix to something we got wrong is never made quietly. The page gets a dated note saying what was corrected, and its “Facts checked” date moves to the day we re-checked it.

A small fix that doesn't change any fact, like a typo or a broken link, is made without a note.

• A correction fixes something we got wrong: a fee we misread, a rule we stated wrongly.
• An update reflects something that changed: a platform raised its fee, a tax threshold moved.

Platforms and companies can report errors the same way as anyone else, and we hold them to the same standard: we change a page when the facts are wrong, not because a company would prefer different wording. See our editorial policy for how we choose and weigh sources.